Brand new, without any signs of wear.
Mint condition, without signs of wear.
From old stockpile, may have minimal signs of wear from storage.
- Very good
Worn with little to no signs of wear.
Glass, hands, dial, case, and movement in very good condition.
Movement serviced to an adequate extent.
May have been polished.
Light signs of wear or scratches.
Glass, hands, dial, case, and movement in good condition.
No large dents. No hair-line cracks.
Repaired using only original parts.
Movement potentially serviced.
May have been polished.
Obvious signs of wear or scratches.
Glass may have been replaced.
May have been polished.
Movement may require servicing.
- SHIPPING COSTS
Usually these fees are demanded prior to delivery and are collected by the courier or your local Custom Authority.
- SHIPPING TIME
All watches in stock are shipped within 24/48h after receipt of payment. For orders placed on weekends or during holidays, they will be processed the next working day.
The delivery time is between 1-5 days, depending from the final destination.
For watches "On order", the approximate time is between 4 and 8 weeks.
- SHIPPING / DELIVERY / RECEIVING PROCEDURE
As soon as the good leaves our warehouse, you will receive an email confirmation with your tracking number in order to follow your shipment.
Our shipping costs include an insurance that covers 100% of the watch value.
Upon receipt of your order, please check that the package has no damage or that it hasn't been opened .
In case of doubt, it is essential to mention “subject to unpacking” and to open the parcel at the carrier presence. All our packages are packed under video surveillance. If you receive a package that seems suspicious, do not hesitate to refuse it.If not, your order will not be covered by our insurance. No claim will be taken into account.
- 14 DAYS OF RETURN - MONEY BACK GUARANTEE
If you are not satisfied by the item you have purchased, you can return back and to be refunded.
Please note that, your return must be delivered within 14 days. Returns received after this period will not be accepted unless agreed in advance with our customer service.
All return shipping fees will be at your charge.
Watches must be returned with all packaging and accessories. Items are not returnable if worn or altered.
The refund will be made by the same payment means used for the purchase.
Remember that duties and taxes paid when you have imported the watch, can't be refund by us.
This right of return does not apply to watches "On order" since it is a product that we do not have in stock and that we must find following your request. Exceeding the indicative time for this type of order (4 -8 weeks) is not a reason to cancel the order.
Purchases made in our showroom can not be exchanged or refunded.
In case of defective products (incomplete product or error of reference), we will organize the return product with our carrier.
- HOW TO RETURN YOUR ITEMS TO US
1) Make a request for return by email.
2) After validation by our customer service, please return the watch in the same condition as you received it: never worn with its complete set (box, warranty card, booklet, stickers ...)
3) You are free to choose the carrier of your choice. Nonetheless, we recommend to use a delivery service with tracking number, delivery receipt and insurance. If you do not have a transport solution, we can help you by proposing a solution with our carriers.
4) Once received, your return will be processed and you will receive an email confirmation with the details of the refund.
You can pay in:
- Cash at the shop
- Credit Card (Visa Mastercard American Express UnionPay) both online both at our shop
- Bank transfer: if you use it, you will receive a gift code of 800HKD!!
We have local accounts based in:
- Hong Kong
You can pay with a cheap and fast local transfer from your Country and in your currency!!
Your payment information is processed securely.
We do not store credit card details nor have access to your credit card information.
Case: Polished 18kt white gold case. Polished 18kt white gold patented \Triplock\ locking crown crown ensuring that the crown screws down onto the Oyster case as securely as a submarine hatch. Polished 18kt white gold chronograph buttons. Bezel: Uni-directional rotating bezel. Solid Platinum. Ribbed edge for a sure grip. Polished edge, matte finished top. Raised polished finished numbers & graduation indexes. Bracelet & buckle features: Brushed outer links & polished center links. Double locking Oysterlock deployant clasp. Fitted with the patented Easylink 5mm extension link. Dial: White dial. White gold rimmed sub-dial. Applied polished white gold rimmed index hour markers with luminous fill. Fine printed minute/seconds track on the dial rim. Hands: Blued steel hour & minute hands with luminous filled tips The hour hand is partially skeletonized. Blued steel small seconds hand. Red chronograph related hands. Regatta Chronograph: Adjustable 10 minute countdown stopwatch. Flyback function allows the instant resetting & restarting of the countdown chronograph to the closest full minute. Red central seconds counter. Red arrow-head minute countdown hand. RING COMMAND BEZEL - Chronograph countdown setting: While a bezel is typically a separate component & operates independently from the movement of a watch, the Rolex \"RING COMMAND BEZEL\" is integrated & is an active mechanical component of the movement. The \"RING COMMAND BEZEL\" turns 90° counter-clockwise in which position the bottom chronograph button function is used to set the duration of the 10 minute countdown chronograph. Each press of the button will adjust the duration of the countdown from 10-1 minute in 1 minute increments. Rotating the bezel back to its central position will allow the chronograph buttons to revert to their regular operation. Movement: Rolex in-house calibre 4161, beats at 28,800 vph, composed out of 360 parts, contains 31 Jewels & has an approximate power reserve of 72. Paramagnetic blue Parachrom hairspring.""